Dealing with information

You have supported and encouraged me for five and a half years in so many ways. You were there to give me strength and courage to take the next hurdle. You have comforted me through my tears and sadness and you have been patient when I was frustrated or angry. You've been my friend. Thank you so very much. – Family member

Families have told INQUEST that the official information they receive is often difficult to understand and its purpose is unclear. This can include investigative reports, coroners’ rulings, official letters, reports or documents.

Sometimes this is not enough and families want clearer information or need to ask more detailed questions. Some families want to know more about the particular issues arising from their relative’s death, others want to use what they have learned about the background to their relative’s situation to campaign to prevent future deaths.

There is also information that you may have to provide following bereavement, from registering the death, financial details, to employment benefits and housing matters. This section will give you a checklist of information you may have to provide, explore some ways of doing your own research, what is meant by the Freedom of Information Act and what to do if you need assistance with written information, letters and other documents.

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